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We are a locally owned and operated salon. We strive to provide amazing customer service, however, we need your help. Below you can read the policies (that have been put in place) to make sure our salon delivers to your expectations.

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CANCELLATIONS AND NO-SHOWS:

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We understand that our salon caters to children, and sometimes things don't go as planned. We also need you to understand that we are still a business and that your appointment generates our revenue. We take walk-ins, and the wait time can vary depending on our schedule. 

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Our cancellation policy states that if you need to cancel an appointment, do so within 2 hours of the scheduled time for no fee.

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If you NO-SHOW your appointment, you will be charged the full amount of the service scheduled.

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Other policies to be aware of:

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Please do not record or photograph our stylists without asking first.

 

Please do not come in sick or with a child who is sick. Please do not come in if you or your child have a fever, missed school, or missed work.

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Please come in with clean hair. The look of the cut (and the time of the stylist) depends on it. Don't over-saturate the hair in styling products. If there is too much gel, hairspray, or pomade in the hair, it may require a shampoo. If the stylist has to shampoo the hair (and it is necessary for the cut), you will be charged for shampoo along with the cut.

 

You can not book a specific seat. We try to accommodate the request, but it's not always granted. We book appointments every 20 minutes and also take walk-ins. You have to take what seats are available.

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Please have an idea or picture of the desired cut prior to the appointment. The stylist will give a consultation but we need to know how you want the hair cut. It is our job to advise you on whether the cut is good for for the texture, density, face shape, ect. We will still give you the best haircut regardless if you take our suggestions.

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If your child has long, curly, textured or matted hair you need to make sure it's detangled and in a "safe hairstyle" before the appointment.

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We try our best to give every client a fantastic haircut. Some of our clients really don't like haircuts and we get it. We can handle the crying, moving and screaming BUT we will not be abused physically or verbally. This means that we won't allow a child to hit, bite, or scratch us. We won't tolerate foul language either. If you or your child gets to that level we will stop the service and you will still be charged for the service.

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At Zany's, we are committed to providing our clients with high-quality hair color services that cater to your unique style and needs. Below is our Hair Color Service Policy to ensure transparency and clarity regarding pricing and services.

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Base Pricing

All hair color services start at $75. This base price covers the following services:

• Full consultation to discuss desired color results

• Standard color application (single-process)

• Routine aftercare instructions

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Additional Costs

The final price for your hair color service may vary depending on the following factors:

1. Hair Length & Thickness: Longer or thicker hair may require additional time and products, which could result in an increase in cost.

2. Color Process Complexity: Services that require multiple color applications, such as balayage, highlights, or color corrections, may increase the overall price.

3. Product Requirements: Certain hair types or desired color results may require specialty products or additional color treatments, which will be reflected in the final price.

4. Additional Services: If you choose to add any extra services, such as toning, glossing, or treatments, these will be priced separately.

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Consultation

To ensure the best outcome for your hair, we offer a thorough consultation with your stylist before your service. During this time, we will discuss your hair goals, evaluate the current condition of your hair, and provide an estimated final price based on the complexity of the service and products needed.

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Final Price Estimate

At the time of your consultation, your stylist will provide an estimate of the total cost based on your specific needs. Final pricing will be confirmed after the service has been completed. After the service is completed, and the final price is quoted, that is what will be due.  

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